Determinants of Post Purchase Regret: A Study on Compulsive Buying & Buyer’s Remorse

Authors

  • Soma Nath Assistant Professor, Department of Commerce, St. Xavier’s College (Autonomous), Kolkata, West Bengal, India

Keywords:

buyer, post purchase, investigation

Abstract

Two major ideas have become the focus of research in the field of post-purchase regret: consumers' regret and impulsive buying habits. Customers can choose from a wide variety of products, whether they are shopping online or at the local supermarket. Individuals who have just buying impulses frequently experience intense cravings to go shopping and purchase items that could satisfy unfulfilled psychological needs and emotions or replace the usage of unhealthy coping strategies. Despite the fact that this behavior may lead to debt, strained relationships, decreased well-being, or ongoing, compulsive buying, it seems that people are motivated to engage in compulsive shopping by perceived benefits including increased self-esteem, emotional relief, or imposed standards of success.

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References

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Published

2023-06-30

How to Cite

Nath, S. (2023). Determinants of Post Purchase Regret: A Study on Compulsive Buying & Buyer’s Remorse. Management Journal for Advanced Research, 3(3), 58–67. Retrieved from https://mjar.singhpublication.com/index.php/ojs/article/view/296

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Articles