Determinants of Post Purchase Regret: A Study on Compulsive Buying & Buyer’s Remorse
Keywords:
buyer, post purchase, investigationAbstract
Two major ideas have become the focus of research in the field of post-purchase regret: consumers' regret and impulsive buying habits. Customers can choose from a wide variety of products, whether they are shopping online or at the local supermarket. Individuals who have just buying impulses frequently experience intense cravings to go shopping and purchase items that could satisfy unfulfilled psychological needs and emotions or replace the usage of unhealthy coping strategies. Despite the fact that this behavior may lead to debt, strained relationships, decreased well-being, or ongoing, compulsive buying, it seems that people are motivated to engage in compulsive shopping by perceived benefits including increased self-esteem, emotional relief, or imposed standards of success.
Downloads
References
Saleh, M. a. E. (2012). An investigation of the relationship between unplanned buying and post-purchase regret. International Journal of Marketing Studies, 4(4). https://doi.org/10.5539/ijms.v4n4p106
Bushra, A., & Afsar, B. (2014). The relationship of compulsive buying with consumer culture and post-purchase regret. Pakistan Journal of Commerce and Social Sciences (PJCSS), 8(3), 590–611. https://www.econstor.eu/bitstream/10419/188158/1/pjcss197.pdf
O’Guinn, T. C., & Faber, R. J. (1989). Compulsive buying: A phenomenological exploration. Journal of Consumer Research, 16(2), 147. https://doi.org/10.1086/209204
Sudan, S. (2018). Study of influence of personality and culture on impulse buying behaviour of consumers. https://shodhganga.inflibnet.ac.in/handle/10603/286158
Bui, M., Krishen, A. S., & Bates, K. (2011). Modeling regret effects on consumer post‐purchase decisions. European Journal of Marketing, 45(7/8), 1068–1090. https://doi.org/10.1108/03090561111137615
https://unitedbrainassociation.org/brain-resources/compulsive-buying-disorder/ (Last accessed on 23rd March at 2:11 am IST).
https://www.forbes.com/sites/traversmark/2024/02/28/a-psychologist-reveals-4-ways-to-avoid-post-purchase-remorse/?sh=438195061a00 (Last accessed on 24th March at 8:25 pm IST)
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Soma Nath

This work is licensed under a Creative Commons Attribution 4.0 International License.
Research Articles in 'Management Journal for Advanced Research' are Open Access articles published under the Creative Commons CC BY License Creative Commons Attribution 4.0 International License http://creativecommons.org/licenses/by/4.0/. This license allows you to share – copy and redistribute the material in any medium or format. Adapt – remix, transform, and build upon the material for any purpose, even commercially.