Social Inclusion in Education and Role of Emotional Intelligence from the Academic Library’s Perspective

Abstract

Social inclusion and emotional intelligence are increasingly recognised as critical components in modern education systems. Social inclusion in education ensures that all learners regardless of their background, ability, and socio-economic status feel valued, respected, and supported in the educational environment. Emotional intelligence is vital for understanding and managing the needs and motivations of learners, educators, and other staff members involved in the educational activities. It also involves building strong relationships, resolving conflicts, and creating a collaborative and inclusive campus culture. As classrooms contain learners with diverse demographic characteristics, educators must cultivate emotionally intelligent responses to promote inclusivity in education for equitable and effective learning environment. Libraries emerge as crucial agents of inclusion, offering both emotional and information resources to marginalised learners.

The present paper discusses the effectiveness of academic library services in the context of social inclusion in education in an emotionally intelligent environment. The paper, being a theoretical exploration, is based on primary sources of information like research papers published in this context.