Consumer Awareness and Adoption of One-Trip Travel Insurance: A Comparison among Generation X, Millennials and Generation Z

KN Danya, C Anil, S Sharma… - … Journal for Advanced …, 2024 - mjar.singhpublication.com
KN Danya, C Anil, S Sharma, SM Almeida
Management Journal for Advanced Research, 2024mjar.singhpublication.com
This research explores the awareness and adoption of one-trip insurance among different
generational groups, namely Gen X, Gen Z, and Millennials. Utilizing a qualitative research
design with purposive sampling and interview method of data collection, the study involved
24 participants, with eight individuals representing each generation. The findings of this
study conclude that in-trip insurance is not a popular choice of security among most of the
sample due to lack of awareness about the specific policy and insurance in general. Other …
Abstract
This research explores the awareness and adoption of one-trip insurance among different generational groups, namely Gen X, Gen Z, and Millennials. Utilizing a qualitative research design with purposive sampling and interview method of data collection, the study involved 24 participants, with eight individuals representing each generation. The findings of this study conclude that in-trip insurance is not a popular choice of security among most of the sample due to lack of awareness about the specific policy and insurance in general. Other barriers include cost, distrust in the system and utility of the insurance and false optimism.
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